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Innovate
in my customer relations

to explore new horizons

Stay one step ahead: in a constantly changing world, the expectations and uses of your audiences are changing, and you can count on us to keep up.


  • CHATBOT / CALLBOT & BOT-TRAINING

Setting up and deploy a chatbot solution tailored to your needs for your Customer Relations strategy.

  • MESSAGING and LIVE-CHAT

With a digital conversation management interface, deploying messaging or live-chat channels to bring your brand and your customers closer together.

  • VIDEO ASSISTANCE

Setting up a video-assistance interface so that you can interact visually with your customers.

  • AUGMENTED TRANSLATION

Setting up a high-performance translation solution using a combination of artificial intelligence and a community of native translators.

  • SOCIAL SHOPPING

Adopting and deploing a collaborative shopping solution by means of a widget that can be implemented on your e-commerce site.

Our references

They chose us and we are proud to support them in a partnership of mutual trust and co-construction.

Our clients

Focus on customer relations trends

Our experts decipher and analyse the latest customer relations trends for you.

The Observatory